Cleaners Westminster is committed to providing professional cleaning services in a manner that protects the health, safety, and welfare of our employees, clients, visitors, contractors, and the wider public. This Health and Safety Policy sets out our approach to managing risks associated with domestic and commercial cleaning activities within our service areas.
We recognise that effective health and safety management is integral to delivering reliable cleaning services and to maintaining the trust of our clients. All work will be planned and carried out so far as is reasonably practicable to prevent injury, ill health, or damage to property and the environment.
The aims of this policy are to prevent accidents and work-related ill health, to identify and control hazards associated with cleaning operations, and to promote a positive health and safety culture across Cleaners Westminster.
Our key objectives are to provide safe systems of work for all cleaning tasks, ensure that staff are competent and properly trained, supply and maintain appropriate equipment and materials, and comply with relevant health and safety requirements applicable to cleaning services.
The management of Cleaners Westminster holds overall responsibility for implementing this Health and Safety Policy and for ensuring that sufficient resources are available to maintain safe working practices. Management will set clear standards and expectations for health and safety performance across all cleaning contracts.
Management duties include carrying out and reviewing risk assessments, developing safe work procedures, selecting suitable cleaning products and equipment, arranging staff training, monitoring compliance with this policy, and acting promptly on any concerns raised by staff or clients. Senior staff are required to lead by example and promote a culture where safety is an integral part of daily operations.
Every cleaner and member of staff has a duty to take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions while at work. All employees must follow instructions, safety guidelines, and training provided by Cleaners Westminster.
Employees are required to use equipment correctly, wear and maintain any personal protective equipment provided, report any hazards, near misses, or incidents without delay, and cooperate with supervisors in the investigation of accidents and implementation of control measures. Staff must not undertake tasks for which they have not been trained or authorised.
Cleaners Westminster conducts risk assessments for cleaning activities carried out at client premises, including domestic properties, offices, and other workplaces. These assessments identify significant hazards such as slips and trips, manual handling, electrical risks, use of chemicals, and working at height for tasks like window or high-level cleaning.
Based on these assessments, we implement safe systems of work that may include using warning signs on wet floors, planning manual handling tasks to reduce strain, using suitable access equipment for elevated areas, and ensuring safe use of electrical equipment such as vacuum cleaners, floor machines, and extension leads. We review risk assessments regularly and whenever working practices, equipment, or locations change.
Cleaning chemicals are selected and used in accordance with manufacturer instructions and relevant safety information. Cleaners Westminster obtains and follows safety data for all products, assessing any associated risks to health and the environment.
Chemicals are stored securely, clearly labelled, and kept out of reach of unauthorised persons, particularly children in domestic settings. Staff receive training on correct dilution, application, and disposal methods, as well as on the use of protective gloves, eye protection, or other equipment where required. Mixing incompatible chemicals is strictly prohibited, and ventilation is promoted in areas where products are in use.
Where risks cannot be fully controlled by other means, Cleaners Westminster provides appropriate personal protective equipment, such as gloves, masks, and non-slip footwear. Employees must use this equipment as instructed and report any loss, damage, or defects immediately so that replacements can be provided.
All cleaning equipment used in the course of our services is selected, maintained, and inspected to ensure it is safe and fit for purpose. Staff are trained in correct operating procedures, including safe connection to power supplies, cable management, and routine pre-use checks. Defective equipment is removed from service until repaired or replaced.
Cleaners Westminster provides induction and ongoing training to all staff to ensure they are competent to carry out their duties safely. Training covers topics such as general health and safety awareness, safe use of cleaning equipment, handling of chemicals, manual handling techniques, personal hygiene, and emergency procedures.
Supervisors monitor working practices to confirm that training is understood and applied. Additional guidance and refresher training are provided where necessary. Clear instructions and safety information are communicated to staff, and support is available to address any questions about safe working.
All accidents, incidents, and near misses that occur during cleaning activities must be reported promptly to Cleaners Westminster management. We investigate incidents to determine root causes and to identify corrective actions that will reduce the likelihood of recurrence.
Emergency arrangements are explained to staff before work begins at client premises, including evacuation routes, assembly points, and procedures for reporting fire or other emergencies. Employees are expected to familiarise themselves with client-specific arrangements and to follow any onsite instructions related to safety.
Cleaners Westminster recognises the importance of protecting the long-term health and wellbeing of our staff. We aim to minimise exposure to hazards that could lead to musculoskeletal disorders, respiratory issues, skin irritation, or other occupational illnesses associated with cleaning work.
We encourage good hygiene practices, regular breaks where appropriate, and the use of correct techniques when lifting, carrying, or using repetitive motions. Employees are encouraged to report any health concerns that may be linked to their work so that appropriate support and adjustments can be considered.
We value the input of our employees and clients in improving health and safety performance. Staff are encouraged to suggest safer methods of working and to highlight any concerns they may have about cleaning tasks or working environments at properties within our service areas.
Cleaners Westminster is committed to reviewing this Health and Safety Policy periodically to ensure it remains relevant and effective. We will adapt our procedures in line with changes in best practice, technology, service requirements, and feedback from those who work with or engage our cleaning services.
This Health and Safety Policy is reviewed on a regular basis and updated as needed to reflect changes in operations, identified risks, and improvements in safe working practices. The policy is communicated to all employees and is available to clients who wish to understand how Cleaners Westminster manages health and safety within its cleaning activities.
By implementing this policy, Cleaners Westminster aims to deliver high-quality cleaning services while maintaining a safe, healthy, and respectful environment for everyone affected by our work.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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